If you read this site regularly, you are almost certainly already well aware of my distaste for and many criticisms of Facebook. So perhaps you will be surprised that today I am actually writing to praise one feature which I find Facebook has integrated well.
Even at the beginning, way back when on CompuServe, it was possible to "block" users you didn't want to interact with. This is to say that you could configure your account and/or software to hide or not display messages from users you simply did not want to interact with. It was not an easy or intuitive process back then, and honestly there was only one user ID in my block list back on CompuServe. And to this day, I find that when I use the block function on any site to suppress only one or two users.
Facebook, I am surprised and pleased to say handles blocking other users quite well. The two users I've blocked simply never appear on my screen, even when we post in the same thread. (I can tell they've posted there by other people's replies to them.) I remember how difficult it was back in the CompuServe days to get people to understand that blocking others' messages from appearing in their streams was the appropriate way to deal with users whose content they didn't want to see. But I'm pleased to say that in my current online life, it really works well.
Showing posts with label Facebook. Show all posts
Showing posts with label Facebook. Show all posts
Friday, May 6, 2011
Tuesday, April 12, 2011
If We All Hate FB, Why The Heck Are We There?
I spend a lot of time online. I meet and chat with rather a lot of different people. But I don't recall Ever chatting with anyone who had much nice to say about Facebook. It's detractors of course are legion. One woman I know pointedly refuses to get a Facebook account, saying that the site is data-mining scam that no rational person should ever trust with their personal information.
Many people complain that it is literally _impossible_ to contact them for customer service. They seem to take feedback only through online reporting mechanisms which often fail to foresee customer's situations, and since they only allow selecting alternatives, rather than entering questions or concerns, quite fail to anywhere near adequately address situations. Indeed when one presses the Help Center option on the Account menu, one is presented with a huge array of issues one might need help with. And information, advice and links are available for any problem Facebook thinks one might be having can be readily found for each of these issues. But nowhere in all of that is there ever any option to call or e-mail for assistance.
Which leads me to ask, why the heck do so many of us use their service So much, even though we all should know by now just how difficult it will be to fix things if, for example, we accidentally delete or get locked out of our accounts. One user I spoke with-- who is creating FB page applications for clients, said simply that his clients are asking for FB apps, so he is coding FB apps. Apparently, Facebook is what people want today. Buy Why?
Many people complain that it is literally _impossible_ to contact them for customer service. They seem to take feedback only through online reporting mechanisms which often fail to foresee customer's situations, and since they only allow selecting alternatives, rather than entering questions or concerns, quite fail to anywhere near adequately address situations. Indeed when one presses the Help Center option on the Account menu, one is presented with a huge array of issues one might need help with. And information, advice and links are available for any problem Facebook thinks one might be having can be readily found for each of these issues. But nowhere in all of that is there ever any option to call or e-mail for assistance.
Which leads me to ask, why the heck do so many of us use their service So much, even though we all should know by now just how difficult it will be to fix things if, for example, we accidentally delete or get locked out of our accounts. One user I spoke with-- who is creating FB page applications for clients, said simply that his clients are asking for FB apps, so he is coding FB apps. Apparently, Facebook is what people want today. Buy Why?
Thursday, April 7, 2011
Wednesday in the Empire
OR Egg On My Face
Wednesday was a great day, although a couple of times I ended up with egg all over my face. I spent hours hanging out in the #SocialEmpire group on Facebook. So many bright and interesting people to get to know. @ryanjz is the leader of the pack. He reminds me of a manager I worked for at Sprynet-- a brilliant mile a minute kind of guy who every now and then disagrees with me and challenges me a bit. Ryan calls me on stuff sometimes and that's good thing. Every writer needs an editor who can see right through their bullshit.
In the afternoon I got to meet and spend some time chatting with Honor MacDonald (e)HMD. A bit later I got to meet and chat with @starry_girl and got to spend some time getting to know Fee Cooper (e)BOOTCOOT, And belive me, Fee is a hoot. And what was so nice is that all of the participants are good at conversation and are also good sports. At one point Paul Bowyer threw out some pretty provocative comments and there was a real and lively debate between actual liberals and actual conservatives. I have previously written about my fear that people who disagree with each almost never associate with each other any more. They get their hard core news from Red State or Daily Kos, they watch Keith and Rachel or go for Glenn and the Fox crew. They sometimes shoot flames at each other over the heads or other participants who sometimes try in vain to actually discuss the issues, only to get ignored and drowned out in vitriol and rhetoric. It was an amazing discussion and while there was sharp disagreement, there was never any hostility or rancor. And as so often seems to be the case when human beings talk calmly with each other, there were actually a few areas of agreement between the two sides. Honestly it was the highlight of my day.
My otherwise great day was marred only by two incidences in which I was compelled to post with egg all over My face. A bunch of us were just hanging out, shooting the breeze and I made an observation-- that while creating content on blogs is the primary value of the Empire Avenue game (the activity which rewards the Most points), it sure doesn't seem to drive a lot of traffic to blogs. Being the arrogant SOB I can be when I get real relaxed and start phoning it in, I naturally expected an amen chorus. But I distinctly noticed a slight chilling in the room when 2 two people rather stiffly told me that they had indeed visited this site. I didn't exactly get reprimanded, but it was kind of like the entire room was glaring at me-- ("are you really whining about your traffic as we try to discuss much more important things"). Ooops. I had to sit down and stfu for awhile.
I also really enjoyed meeting and chatting privately with Holly Jahangiri-- who it turns out is a wonderfully gifted poet, with a wicked sense of humor. You must go read her poem How Can a Writer Not READ? Holly is a fantastic writer and a wonderful down-to-earth lady (Holly is definitely a lady) who is one of the nicest and most charming me people I've ever met. After you've read her poem, do buy a few shares in (e)HGJ. You'll shoot yourself for missing out on the opportunity to invest in Holly at 60 when she is on the bestseller lists and celebrating her membership in the 300 club.
And finally, my second egg all over My face moment-- I got as little bit confused about all of these really great women I met today and tweeted about Holly's poems with @starry_girl credited as the author. Mea Culpa. My straight men friends might look askance at my excuse that I just met so many lovely ladies today. But it's honestly the truth. And the admonishment about not whining about traffic is well taken. I long ago learned that the most sure-fire way to draw in a whole bunch of people and get most of them to comment, is to write a post that talks first person about a whole bunch of people and then link to every last one of 'em. Which brings me to.
Thank you so much for taking the time to read my little memoir today. And I hope that you are enjoying your time on The Ave as much as I have been enjoying mine. Happy Thursday everybody!
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